Auxiliary Services IT
Mission Statement
To provide excellence and leadership in all areas of Information Technology and Management. Above all, we facilitate student success and enrich the experience of students by making technology an asset.
Create an Auxiliary Services Staff Ticket to Receive IT Support.
IT Service Catalog
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Student Success / Services: Helpdesk for Students (ResNet), Wireless for Students, WEPA (Student Printing Services/Kiosks), Safety Systems for Physical Access, Rec Sports and Fitness Center, Outdoor Recreation, Events, Champ Change, Food Services -(CatCard), Interface with Key MSU IT systems (finance, housing, banner, StarRez, etc…)
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Support / Help Desk: Help Desk for Auxiliary Personnel, Hardware and Software, Application Support, Customized IT Solutions, Mobility, Email, Graphics, Programming, Media Services, Project Management
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Web and Design Services: Website creation and design, Graphic design (Logos, Posters, Brochures, Web), Content Consulting, Analytics, Web database design, Information Architecture Development
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Database Services: Oracle Service, SQL and MySQL, Extracting, Normalizing
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Infrastructure: Connectivity, Telephone Services, Servers, High Performance Computing, Wireless, Wired, Firewalls, Network Infrastructure
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Leadership: Forward Thinking and Positioning for the Future, Leveraging Information Technology to Distinguish the MSU Experience, Innovation, Safety and Security by Leveraging Technology and Converging Data as an Asset, Enterprise Effectiveness, Partnering, Advance Learning thru Technology
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Cyber Security: Compliance in Information Technology (PCI, FERPA), Copyright Infringements, Continuous Monitoring of Assets
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Training: Individual Training, Information Security Awareness, Brown-bag lunches to address the latest technology to staff